1st Level Support and System Administrator | 1st Level Support / Systemadministrator (w/m/d)

Job Summary

This role is ideal for an ambitious professional looking to combine 1st Level IT Support with foundational System Administration tasks. Day-to-day responsibilities include serving as the primary point of contact for users, handling IT incidents via phone, remote access, and on-site visits, and managing service requests. A core part of the job involves the setup, maintenance, and administration of workstations, mobile devices, and peripheral equipment, alongside managing user accounts, permissions, and network drives using tools like Active Directory and Microsoft 365. The successful candidate will also contribute to IT projects and support the 2nd Level team on complex issues. Candidates should possess an IT qualification or relevant degree and demonstrate initial practical experience in IT support and strong knowledge of Windows environments and networking. This position offers a permanent contract and excellent opportunities for professional growth within a diverse, expanding global organization.