IT Communication & Collaboration Application Administrator | Anwendungsbetreuer IT-Communication & IT-Collaboration (m/w/d)

Job Summary

This role is for an IT Communication & Collaboration Application Administrator who will provide crucial 2nd level support for communication applications, primarily focusing on Microsoft Exchange/Outlook, Teams, and Mobile Device Management. The successful candidate will be responsible for handling incident and change request tickets, dispatching tasks, and communicating with various stakeholders including vendors and clients. Key responsibilities also include the administration of supported applications, maintaining knowledge databases, and actively participating in application-specific projects. This position is ideal for someone with a strong service-oriented mindset, excellent communication skills in German, and a solid background in IT, particularly with M365 products and MDM solutions.