IT Administrator in IT Support | IT-Administrator im IT Support [m/w/d]

Job Summary

This role seeks an IT Administrator specializing in 1st, 2nd, and 3rd-Level IT Support, focusing on providing specialized solutions for tax consulting firms, often involving DATEV software and digitalization initiatives. The core responsibilities include technical support for clients, both remotely and on-site, rigorous error analysis, and proactive solution finding in collaboration with internal teams. A crucial part of the role involves creating and maintaining technical documentation to ensure high service quality and participating independently in IT projects. Candidates must possess a successfully completed relevant IT vocational qualification, such as an IT Specialist for System Integration, coupled with several years of professional experience. Essential technical expertise includes strong knowledge of current Windows Server and Client operating systems, Active Directory, Exchange, M365, Entra ID, and Microsoft Terminal Services. This position offers continuous internal and external training, attractive compensation, mobile working flexibility, and the opportunity to contribute significantly to the digital future of tax consultancy within a dynamic team environment.