IT Support Specialist | IT-Helpdesk Mitarbeiter (m/w/d)
FERCHAU GmbH Niederlassung Rosenheim
Job Summary
This role as an IT Support Specialist at FERCHAU Rosenheim offers the opportunity to launch or advance your IT career by supporting innovative projects for major companies in the Rosenheim and surrounding regions. You will serve as the crucial first point of contact for all IT-related issues, handling 1st and 2nd level support, analyzing fault reports, and ensuring timely resolution of disruptions. Key day-to-day tasks include the installation and configuration of hardware and software, proactive network monitoring to maintain security, and thorough documentation of all troubleshooting efforts. To succeed, you must possess a completed qualification as an IT Specialist or equivalent, coupled with practical experience in IT support and network administration. High IT affinity, strong communication skills, and fluency in German alongside good English skills are essential for explaining complex technical matters to colleagues. This position offers permanent employment and the chance to contribute your expertise to a dynamic team environment.
Required Skills
Education
Completed training as an IT Specialist (Fachinformatiker) or equivalent qualification
Experience
- Professional experience in IT support
- Professional experience in network administration
Languages
Additional
- Must be able to work in the Rosenheim, Chiemgau, Traunstein, Berchtesgadener Land, or Inn-Salzach regions.
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