2nd Level IT Support Specialist | Support 2nd Level (m/w/d)

Job Summary

This role is for a technically skilled professional to manage and support Windows and/or Linux environments, focusing on 2nd Level IT support. The specialist will be responsible for analyzing, troubleshooting, and resolving technical issues within IT infrastructure, including networks and server systems. Key responsibilities also include assisting with the planning and implementation of system and network architectures, collaborating with 1st and 3rd Level Support, and contributing to IT process documentation and optimization. The ideal candidate will possess strong knowledge of Windows and Linux operating systems, network infrastructures, and collaboration solutions like Office365 and MS Teams. This position offers an opportunity to work with modern technologies in a dynamic IT environment, contributing to projects like system rollouts and migrations, while ensuring data security and continuous learning.