2nd Level IT Support Specialist | Support 2nd Level (m/w/d)

Job Summary

This role seeks a technically adept professional to manage and administer Windows and/or Linux environments, providing critical 2nd level support. The specialist will be responsible for analyzing, troubleshooting, and resolving technical issues within the IT infrastructure, including networks and server systems. Key responsibilities also involve supporting the planning and implementation of system and network architectures, collaborating with 1st and 3rd level support, and contributing to IT process optimization and documentation. The ideal candidate will possess strong technical knowledge in operating systems, networking, and collaboration solutions like Office365 and MS Teams, along with a commitment to data security and continuous learning. This position offers an exciting opportunity to work with modern technologies in diverse and challenging IT environments, with a focus on ensuring stable and efficient IT operations.