Onsite IT Support Specialist | Spezialist:in Onsite IT Support (m/w/d), Hörmann KG Verkaufsgesellschaft

Job Summary

This role seeks an Onsite IT Support Specialist to join a leading European provider of construction components (Hörmann) in Steinhagen, near Bielefeld. The specialist will be crucial in maintaining smooth IT operations, focusing on the acceptance, analysis, and resolution of IT workplace disruptions. Daily responsibilities include the installation and configuration of end devices, providing technical support for conference room systems and media technology, and actively training and consulting users on IT best practices. You will also manage the IT inventory, maintain asset management records, and contribute to the ongoing development and optimization of IT service processes. Key qualifications include completed vocational training in IT (such as System Integration or Data Analysis), solid professional experience utilizing ticketing systems for IT support, and strong working knowledge of MS Windows and MS Office 365. The position offers a long-term perspective within a family company, characterized by varied tasks, flexible working hours, and significant opportunities for personal development.