IT Support Specialist | IT Support (m/w/d)

Job Summary

This role involves providing essential IT support, focusing on resolving PC and mobile device malfunctions, and managing hardware logistics for a major European IT service provider's end customer (Michelin). Day-to-day tasks include troubleshooting PC functions, updating devices, processing incident requests via a ticketing system like ServiceNow, and managing hardware deliveries and disposal. The specialist will also occasionally assist the team with networking tasks. Key qualifications include a relevant IT technical education (e.g., IT Specialist for System Integration), professional experience in hardware and software support (Windows and mobile devices), and foundational knowledge of networking (LAN, WLAN, cabling). This is a full-time, permanent position offering competitive compensation, excellent career opportunities, and a structured 40-hour work week, making it an attractive opportunity for organized and flexible IT professionals.