Network Support Specialist | Netzwerk Support (m/w/d)

Herrmann Personaldienste GmbH

Köln, Nordrhein-Westfalen, Deutschland
Published Oct 9, 2025
Full-time
Permanent

Job Summary

This role involves providing essential remote network support for one of Europe's leading IT service providers, focusing on their key end customer, DLR. The specialist will be responsible for the daily operation and maintenance of network infrastructure, including Routers, Switches, and Access Points. Key tasks include performing installations, executing necessary patching, and conducting effective troubleshooting to resolve network disturbances. Furthermore, the role requires providing First and Second Level Hardware Support and configuring standard applications, all while ensuring meticulous documentation within the ticketing system and supporting various ongoing projects. Candidates should possess completed vocational training in IT System Integration or a comparable field, coupled with practical experience in network and standard hardware support. This position offers a competitive annual gross salary between €38,000 and €41,000, excellent working conditions, a regulated 40-hour work week, and strong potential for a permanent contract with the client company, making it an attractive career step.

Required Skills

Education

Completed vocational training as an IT Specialist for System Integration, IT System Electronics Technician, or comparable qualification

Experience

  • Professional experience in network and standard hardware support
  • Experience performing installation, patching, and troubleshooting in a network environment
  • Experience providing First and Second Level Hardware Support

Languages

German (Intermediate)English (Intermediate)

Additional

  • Driver's license (Class B/car), Strong team orientation, Independent and solution-oriented work approach