Service and After Sales Coordinator | Koordinator Service / After Sales

Job Summary

This full-time, permanent position as a Service and After Sales Coordinator in Aachen involves managing the entire lifecycle of customer service operations. Key responsibilities include the meticulous planning and coordination of customer maintenance assignments, efficiently scheduling field technicians, and serving as the primary point of contact for service inquiries from both customers and technical staff. The role requires diligent monitoring of service order deadlines, precise documentation of maintenance reports, and the preparation of essential spare parts suggestions and cost estimates. Candidates must possess a technical background (education or degree), proven professional experience in service coordination or after sales, strong organizational skills, and proficiency in MS Office. This role offers flexible working hours and the possibility of remote work, making it an attractive opportunity for a highly organized professional seeking stability and development opportunities within a strong team environment.