IT Customer Service Intern | IT Customer Service Intern with German

Deutsche Lufthansa AG

Krakow, Polen
Published Oct 8, 2025
Full-time
Permanent

Job Summary

This internship offers an excellent opportunity for enthusiastic learners to launch their career in IT Customer Service, focusing on providing professional support to customers in both English and German. The role involves managing customer inquiries, learning and assisting with specialized Duty Travel processes (with comprehensive training provided), and ensuring accurate documentation to maintain smooth operational flow. You will collaborate closely with team members and various departments, utilizing strong communication and empathy skills to guarantee high customer satisfaction. Candidates must possess at least B2 level proficiency in both English and German, demonstrate a keen interest in IT and customer service, and be effective team players. This position is ideal for those seeking foundational corporate experience in a supportive, detail-oriented environment.

Required Skills

Education

Not specified

Experience

  • Eagerness to grow in IT and customer service
  • Experience in customer interaction (preferred, but not required)

Languages

German (Intermediate)English (Intermediate)

Additional

  • Must possess a valid permit to work in Poland; CV/Resume required.