IT Specialist, Support Technician | Fachinformatiker, Support-Techniker (m/w/d)

Job Summary

This role is ideal for a dedicated IT enthusiast ready to be the primary point of contact for customers of a modern system house specializing in IT, Smart Home, Security Technology, and Point of Sale (POS) systems. The core mission is ensuring the reliable functionality of customer systems. Day-to-day tasks involve high-level customer support, proactive troubleshooting, and maintaining system integrity across various technological domains. The successful candidate must thrive in a fast-paced environment, possess strong technical acumen, and maintain composure under pressure. You will join a competent, cohesive team in a modern environment characterized by short decision-making paths, making collaboration enjoyable. This is an opportunity for a technology enthusiast to secure a permanent position within an innovative company established since 2003.