IT Support Officer | Sachbearbeiter (m/w/d) IT-Betreuung
Landkreis Saalekreis
Job Summary
This role involves providing comprehensive IT support for schools, focusing on maintaining and optimizing their digital infrastructure. The successful candidate will manage client operating systems, handle software migrations and updates, and act as the primary contact for IT-related queries and issues. Key responsibilities include first-level support, troubleshooting hardware and software problems, performing minor repairs, and setting up new workstations. The position also requires managing IT documentation, supporting printer landscapes, and assisting with asset management and video conferencing. This is an excellent opportunity for an IT professional to contribute to the digital transformation of the education sector and ensure students are prepared for the modern world.
Required Skills
Education
Completed vocational training of at least three years in the IT field (e.g., IT Specialist, IT Management Assistant, Electronics Technician for Information Technology)
Experience
- At least 3 years of professional experience in the IT sector OR a completed three-year vocational training in IT combined with at least three years of professional experience in the IT sector
- Basic knowledge of BSI Basic Protection (ideally)
- Basic knowledge of relational database systems (ideally)
Languages
Additional
- Driving license class B required; ability to work independently, reliably, and with strong organizational skills; high degree of media literacy, communication skills, teamwork, customer orientation, and conflict resolution skills.