IT Technician | IT Techniker (m/w/d)

Job Summary

This role is an exciting opportunity to join a leading European IT company specializing in comprehensive IT solutions and system house/e-commerce services. As an IT Technician, you will be crucial in providing first-class IT support to end-users, managing the service point, and handling on-site support for Windows clients and printers. Day-to-day tasks involve structured processing of tickets and Request For Service (RFS) inquiries, troubleshooting network issues (specifically switching and Layers 1-3), and managing escalated technical requests. The ideal candidate possesses extensive knowledge of common Windows operating systems and a strong understanding of network technologies. This position offers an unlimited contract, comprehensive onboarding, professional development opportunities, and flexible working hours, allowing you to actively shape digital transformation within a dynamic team environment.