IT Support Specialist | IT-Support-Mitarbeiter (m/w/d)

Job Summary

This role is ideal for an ambitious professional, including career starters, focused on connecting people and technology by providing essential 1st and 2nd Level IT Support. Day-to-day responsibilities include receiving, analyzing, and processing user inquiries from headquarters and various locations, managing incident reports within a ticketing system, and maintaining the IT infrastructure with a focus on client/server environments. A key part of the job involves managing Microsoft Active Directory. The position requires a completed vocational training in IT System Integration or equivalent, combined with initial experience in IT support and helpdesk functions. Candidates should possess strong customer orientation and effective communication skills, along with good proficiency in both German and English. This role offers an unlimited employment contract, flexibility through mobile working options, and diverse further training programs.