IT Support Specialist | IT-Supporter (m/w/d)

Job Summary

This role as an IT Support Specialist involves ensuring seamless daily IT operations for clients, acting as the primary point of contact for technical disruptions. Key responsibilities include receiving, analyzing, and resolving user issues, serving as the communication interface between end-users and specialized support teams, and meticulously documenting all processes. You will also be responsible for the installation, configuration, and administration of various hardware and software components. The ideal candidate is either a trained IT Specialist or a career changer with profound IT knowledge and familiarity with common systems like Linux, Windows, and Microsoft 365. This position is attractive as it offers the opportunity to work on innovative digitalization and networking projects for prominent IT solution providers, supported by a permanent contract, operational pension scheme, and flexible mobile working options.