IT Service Technician | IT Servicetechniker (m/w/d)

Job Summary

This role is for an IT Service Technician specializing in Onsite Support within the Berlin city area, serving the IT infrastructure of prominent industrial companies and public authorities. Day-to-day responsibilities involve executing IT rollouts, managing hardware and software deployments, and delivering 1st and 2nd level IT support directly at the user location. You will be crucial in analyzing and resolving technical disruptions, performing general support tasks, and assisting with specialized escalation management alongside your colleagues. The ideal candidate must possess a successfully completed vocational qualification in an IT field (such as an IT Specialist for System Integration) and initial professional experience in IT support. Strong German language skills and knowledge of current operating systems like Windows 10 are essential. This position offers predictable working hours, a varied field of work, and a supportive team, starting as temporary employment with a strong option for permanent takeover.