IT Service Technician | IT-Servicetechniker (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
This role involves providing critical 2nd Level Field Service and on-site support for client workstations within a major industrial corporation located in Munich (Neuperlach Süd). Day-to-day responsibilities include managing the full lifecycle of client systems—such as PCs, notebooks, printers, and peripherals—through installation, configuration, and comprehensive hardware and software troubleshooting. You will be responsible for diagnostics, error resolution, data recovery, and handling hardware exchanges and warranty claims, all meticulously documented within a ticketing system (dispatching). The ideal candidate possesses completed vocational training in IT or equivalent experience, coupled with demonstrable expertise in 2nd level support environments and hardware commissioning. This position offers a pathway to long-term employment, initially through temporary staffing, with predictable hours and opportunities for professional development.
Required Skills
Education
Completed vocational training in the IT area or comparable qualification
Experience
- Professional experience in IT or a related field (equivalent to vocational training)
- Professional experience in the 2nd Level support environment (troubleshooting and error resolution)
- Experience with hardware commissioning and setup
Languages
Additional
- Driver's License Class B (desirable)
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