IT Infrastructure Support Specialist | Fachinformatiker - IT Infrastruktur Support (m/w/d) Lufthansa Technik

Job Summary

This role is for an IT Infrastructure Support Specialist to join Lufthansa Technik AG in Frankfurt, focusing on extending first and second-level IT support for production environments. The successful candidate will act as a 'Shopfloor Walker,' providing hands-on support and troubleshooting a wide range of IT infrastructure issues, from network connectivity and Wi-Fi to Windows PCs and Android handheld scanners. The position requires strong IT infrastructure expertise, high initiative in ticket resolution and process improvement, and a customer-oriented approach. This is a full-time, permanent position with a competitive salary and benefits, offering a high chance of direct employment with Lufthansa Technik after an initial temporary assignment.