IT Service Technician | IT Service Techniker (m/w/d)

puro Personaldienstleistung GmbH

München, Bayern, Deutschland
Published Oct 3, 2025
Full-time
Permanent

Job Summary

This role is an excellent opportunity for an IT Service Technician to join a renowned German IT service provider in Munich, supporting various client companies. The successful candidate will be responsible for providing comprehensive IT support, focusing on analyzing and resolving hardware and software malfunctions. Daily tasks include supporting users with Microsoft Windows and MS Office inquiries, managing IT documentation via a ticketing system, and handling incoming requests at the First or Second Level Service Desk/Helpdesk. Key requirements include a completed IT vocational training (e.g., as an IT Specialist for System Integration or IT System Electronics Technician) and strong knowledge of Windows Client operating systems (Windows 7, 10) and MS Office products. This position offers an internationally influenced work environment, an attractive compensation package, and individual development opportunities, initially offered through temporary employment with the option for permanent takeover.

Required Skills

Education

Completed IT vocational training (e.g., IT Specialist for System Integration, IT Customer Consultant, IT System Electronics Technician, IT System Salesperson, IT Service Technician, Information Electronics Technician) or comparable qualification

Experience

  • Technical experience in on-site service or user support (ideally)
  • Professional experience in analyzing and resolving hardware and software malfunctions

Languages

German (Fluent)

Additional

  • Location in Munich; Position is initially temporary employment with option for permanent takeover