IT System Administration, IT Service, and ICT Control Center Specialist | IT-Systemadministration, IT-Service, IKT-Leitstelle

Job Summary

This full-time, permanent position, based within the Berlin State Senate Administration, focuses on ensuring seamless IT operations for over 400 colleagues. The specialist will act as the primary point of contact for IT service and support, working closely with the central service provider (ITDZ Berlin) to maintain system stability. Key responsibilities include advising colleagues on IT issues, managing and developing the employee portal, administering Linux-based server systems, and overseeing mobile device management, particularly smartphones. The role requires a Bachelor's degree in Computer Science, Business Informatics, or equivalent experience, coupled with practical experience in 2nd Level IT Service/HelpDesk support. This role is crucial for maintaining the technical foundation of the administration, offering a stable career path within one of Berlin's largest employers, focusing on public service and modern administrative processes.