Application and Support Specialist | Spezialist (m/w/d) Applikation und Support

Job Summary

This role involves acting as a key technical consultant, providing application support and problem resolution for national and international customers via phone, email, remote maintenance, or on-site visits. Day-to-day tasks include commissioning systems utilizing controller and SCADA components, conducting thorough error analyses, and developing practical solutions. The specialist will also play a crucial role in the hardware and software product release process and relaying customer feedback to product management to optimize the portfolio. Key qualifications include a technical degree or equivalent in fields like Electrical, Energy, or Automation Engineering, combined with strong communication skills and a structured approach to problem-solving. This position is attractive due to its focus on technical challenge resolution, opportunities for professional development, flexible working hours, and the chance to actively contribute ideas within an agile environment, requiring fluency in German and good English skills, along with a willingness to travel internationally.