Digital Service Data Analyst | SAMSUNG - Digital Service Data Analyst (m/w/d)

Job Summary

This role requires a highly analytical professional to define and implement E-Tail objectives, ensuring alignment with overall company Key Performance Indicators (KPIs). Day-to-day tasks involve rigorous monitoring and analysis of E-commerce KPIs, identifying critical areas for improvement in customer acquisition and communication strategies. The analyst will derive actionable operational insights from available data, constantly evaluating competitor activities and exploring alternative market opportunities within the digital commerce sphere. A core responsibility is the collaborative development of E-Tail solutions with marketing and sales teams, culminating in the creation of detailed reports tracking market trends, reactions, and performance changes. Success requires expertise in web analysis tools such as Google Analytics, Heap, Oracle, and OWOX BI, coupled with a strong background in data-driven marketing and analysis. The ideal candidate must be highly organized, technically skilled, and proficient in presenting complex data findings.