Onsite IT Support Specialist | Onsite Supporter (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
As an Onsite IT Support Specialist in Gernsbach, you will be the go-to technical expert, providing essential support and maintaining stable IT systems. Your daily tasks will involve handling support requests, collaborating with internal IT teams and external service providers, and documenting technical issues. You'll work across First and Second Level Support, focusing on end-user hardware, software, and VDI environments. This role is ideal for someone with a structured approach to problem-solving, aiming to proactively improve support processes and contribute to IT projects. The position offers an opportunity for permanent employment within a leading IT consulting firm known for its innovative solutions for mid-sized businesses.
Required Skills
Education
Completed vocational training as an IT Specialist (System Integration), a degree in Computer Science, or equivalent qualifications.
Experience
- Professional experience in IT support
- Experience with end-user hardware like laptops, phones, and desktops
- Experience in Helpdesk IT Service Management (First and Second Level Support)
Languages
Additional
- This position is initially temporary employment with the option for permanent takeover.
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