IT Technician / User Support Specialist | IT-Techniker / Nutzerbetreuung (m/w/d)

Job Summary

This role as an IT Technician / User Support Specialist involves crucial first-level support and hardware management for the Suhl City Administration. Day-to-day responsibilities include configuring, installing, and maintaining IT and communication hardware, setting up new workstations, and deploying operating systems and software. A significant part of the role is providing First Level Support, handling error reports, conducting troubleshooting, and replacing faulty hardware. The specialist will also be responsible for monitoring and managing network printers and copiers, performing minor repairs, cleaning, and maintenance, and coordinating with external IT service providers. Furthermore, the role involves setting up event technology for conference rooms and conducting user training sessions. Key qualifications include a background as an IT Specialist for System Integration or comparable 3-year vocational training, coupled with a proactive, structured, and service-oriented approach. This is a permanent, full-time position offering stable employment within the public sector.