Field Service IT Technician (Multifunctional Printing Solutions) | Servicetechniker/IT-Techniker( m/w/d) im Außendienst für multifunktionale Kopier- und Drucklösungen

DEKA GmbH

Dormagen, Nordrhein-Westfalen, Deutschland
Published Oct 1, 2025
Full-time
Permanent

Job Summary

This role involves joining a dedicated service team specializing in modern office and communication technology. The Field Service IT Technician will be responsible for the full lifecycle management of multifunctional copying and printing systems, including installation, commissioning, maintenance, and repair across the North Rhine-Westphalia region. Key daily tasks include integrating these systems into customer networks, providing hands-on user instruction, and offering remote hotline support. Candidates must possess completed vocational training in Information Electronics for Office Systems or be qualified cross-entry professionals with strong fundamental IT knowledge. The position offers a secure, permanent contract, a company car (including private use), continuous professional development through regular training, and a supportive, team-oriented work environment with modern equipment.

Required Skills

Education

Completed vocational training in Information Electronics for Office Systems

Experience

  • Professional experience in Information Electronics for Office Systems or a related technical field
  • Experience or strong knowledge of copier/printer/fax and MFP systems is advantageous
  • Experience with Konica Minolta / Develop or similar manufacturer portfolios is advantageous

Languages

Not specified

Additional

  • Class B driving license; Willingness to travel extensively within the North Rhine-Westphalia region (Field Service); Physical resilience required; Willingness to learn new content and participate in further training