IT Service Technician | IT-Servicetechniker (m/w/d) - Referenznummer: 300925-1-FFM
BFI Informationssysteme GmbH
Job Summary
This role seeks an IT Service Technician in Frankfurt am Main to deliver essential on-site IT services, primarily focusing on client devices, notebooks, and printers. Key responsibilities involve managing and resolving support cases by processing tickets from customer systems, providing robust troubleshooting for issues within the Windows environment (specifically Windows 7 and 10), and offering user support for the MS Office Suite (2013, 2016, 365). A critical component of the job is executing IMAC services (Install, Move, Add, Change) for client hardware and peripherals. Candidates must possess a completed vocational training in IT, strong hardware knowledge, and fluency in both German and English. This position offers the chance to gain valuable professional experience in complex project settings within reputable companies, competitive pay, and excellent opportunities for career starters and lateral entrants.
Required Skills
Education
Completed vocational training in the IT field
Experience
- Professional experience in IT service delivery
- Professional experience supporting Windows 7 and 10 environments
- Professional experience with MS Office 2013/2016/365
- Professional experience with desktop PC and notebook hardware
Languages
Additional
- Possession of a Class B driving license
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