Electrical Engineer Customer Support | Elektroingenieur (m/w/d) Customer Support

FERCHAU GmbH Niederlassung Osnabrück

Rheine, Nordrhein-Westfalen, Deutschland
Published Jun 20, 2025

Job Summary

This role at FERCHAU involves providing high-level technical support to customers, focusing on the analysis and resolution of complex issues related to electrical and electronic systems. The successful candidate will work closely with development and quality management teams, utilizing remote maintenance tools and conducting on-site service operations to ensure system functionality. Key responsibilities include troubleshooting, creating maintenance documentation, and managing advanced support cases. This position is ideal for an ambitious electrical or electronics engineer who is passionate about advancing technology and enjoys a dynamic, problem-solving environment, offering opportunities for continuous learning and professional growth within an innovative team.

Required Skills

Education

Completed degree in Electrical Engineering or Electronics, or comparable qualification

Experience

  • Professional experience in analyzing and resolving customer issues
  • Experience with industrial measurement technology and bus systems
  • Experience with remote maintenance tools (desirable)
  • Experience in machine monitoring (desirable)

Languages

German (Fluent)English (Fluent)

Additional

  • Not specified