Technical Customer Consultant | Informatiker/in (Hochschule)
ManpowerGroup GmbH
Job Summary
This role seeks a Technical Customer Consultant to provide comprehensive support and consultation to clients regarding the company's services and products. Key responsibilities include independently managing technical support inquiries, offering competent advice, and contributing actively to various internal and cross-functional projects. Candidates must possess a completed technical education and at least three years of experience in technical customer consulting. Essential technical skills include excellent knowledge of Domain/DNS management, various backend systems, WordPress, and general CMS systems, coupled with expertise in web hosting. The position requires fluent German communication skills and proficient English. The company offers a permanent, full-time contract, flexible work models, home office possibilities, and significant opportunities for professional growth.
Required Skills
Education
Completed technical education
Experience
- Minimum 3 years in technical customer consulting
- Professional experience demonstrating high service and customer orientation
- Experience in independently processing support inquiries
Languages
Additional
- Permanent, full-time contract
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