IT Specialist in Service Desk | IT Specialist im Service Desk (m/w/d)

Job Summary

This role is ideal for an IT professional with initial experience in Service Desk or Support who thrives in a solution-oriented, collaborative environment. As an IT Specialist, you will be crucial in ensuring smooth IT processes by handling national and international user inquiries via phone, email, and in person, covering everything from initial acceptance and error analysis to solution development. Key responsibilities include installing and administering client systems, conducting user training, and managing smaller IT projects. The successful candidate must have a completed vocational training in the IT sector, such as an IT Specialist for System Integration or similar qualification, coupled with strong German and English language skills. This full-time, permanent position offers flexible working hours, the option for remote work (Homeoffice), and comprehensive professional development opportunities, working within a company culture that values appreciation and openness.