Team Lead IT Service Desk / End Device Service | Teamleitung (m/w/d) IT Service Desk / Endgeräte-Service

Job Summary

This role is for a dedicated Team Lead in IT Service Desk and End Device Management, focused on enhancing daily clinical operations through robust IT support. The successful candidate will lead and develop a team, ensuring efficient and customer-oriented IT support aligned with ITIL principles. Key responsibilities include optimizing service processes, standardizing end-device catalogs, managing external service providers, and overseeing asset and license management. This position requires strong leadership, expertise in IT service management, and a commitment to continuous improvement of the IT landscape to ensure reliable operations for colleagues and patients.