Network Support Specialist | Netzwerk Support (m/w/d)

Job Summary

This role seeks a dedicated Network Support Specialist to join a leading European IT service provider, focusing on supporting a major end-customer. The specialist will primarily handle remote network support tasks, managing critical infrastructure components such as routers, switches, and Access Points. Daily activities include performing installations, applying necessary patches, and resolving network disturbances. A crucial part of the job involves providing essential First and Second Level Hardware Support, configuring standard applications, and thorough troubleshooting. All activities must be meticulously documented within the ticketing system, and the specialist will support various ongoing projects. Candidates must possess completed vocational training, such as an IT Specialist for System Integration or equivalent qualification, coupled with practical experience in network and standard hardware support. Proficiency in Windows 10, 11, and the MS Office suite is essential. This position offers excellent career prospects, modern working conditions, and a competitive annual salary ranging from €38,000 to €41,000.