1st and 2nd Level IT Support Specialist | 1st und 2nd Level IT-Supporter (m/w/d)

Job Summary

This role as a 1st and 2nd Level IT Support Specialist involves ensuring seamless IT operations within the daily business environment. The core responsibilities include managing incident acceptance, performing detailed error analysis, and resolving technical faults efficiently. You will serve as the crucial communication interface between end-users and advanced support teams. A significant part of the job involves the hands-on installation, configuration, and administration of both hardware and software, coupled with meticulous documentation creation and maintenance. The ideal candidate possesses a completed vocational training as an IT Specialist or equivalent profound IT knowledge, coupled with strong affinity for technology and practical experience using common operating systems like Windows and Linux, along with MS Office. This position offers the chance to work on innovative projects for leading IT solution providers, providing an indefinite contract and flexibility through mobile work options, allowing you to drive technology forward.