Process Management Officer | Sachbearbeiterin Prozessmanagement | Sachbearbeiter Prozessmanage...

Job Summary

The City of Dormagen is seeking a dedicated Process Management Officer to join its Central Services team. In this full-time, permanent role, you will be instrumental in establishing and refining a city-wide process management system. Your daily tasks will involve analyzing and optimizing administrative processes, providing expert advice to leadership on process changes, and maintaining the PICTURE process platform using BPMN standards. You will also be responsible for creating consultation documents for committees, conducting public relations activities related to process management, and developing training concepts for platform users. This position offers a stable work environment within a motivated team, flexible working hours, and opportunities to significantly contribute to improving public services.