IT Service Technician DACH Region | IT Servicetechniker DACH Region (w/m/d)

Job Summary

As an IT Service Technician, you will be primarily responsible for on-site support for customers across the DACH region (Germany, Austria, Switzerland). Your day-to-day will involve installing, configuring, and maintaining hardware and software, as well as providing hands-on support for system issues. You will be a crucial point of contact for customers, offering analytical solutions, managing escalations, and meticulously documenting your activities. This role requires strong communication skills, a high degree of customer and service orientation, and the ability to work independently within a team. You will thrive in a dynamic environment, ensuring customer satisfaction through expert technical assistance and proactive problem-solving, all while benefiting from comprehensive onboarding and continuous development opportunities.