IT Support Specialist | IT Supporter (m/w/d)
FERCHAU GmbH Niederlassung Leipzig
Job Summary
This role is for an ambitious IT Support Specialist looking to advance their career within a leading European technology services platform. The successful candidate will provide essential 1st and 2nd-level user support, ensuring the smooth operation of IT infrastructure including operating systems, security tools, applications, servers, email systems, and hardware. Key responsibilities involve planning and executing upgrades, troubleshooting issues, and managing change and service requests with thorough documentation. This position offers a dynamic environment where you'll install, deliver, and retrieve hardware and software, and provide technical assistance across teams. It's an attractive opportunity for someone with initial experience in IT support who values a stable, flexible work environment and continuous professional development.
Required Skills
Education
Completed training in IT Specialist (Fachinformatik) or a comparable qualification; alternatively, career changer with several years of professional experience.
Experience
- Initial experience in hardware and software support
- Professional experience with Windows or Linux operating systems
- Ideally, experience with Virtual Private Network (VPN)
- Ideally, experience with monitoring and ticketing systems
Languages
Additional
- Not specified
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