IT Specialist 1st and 2nd Level Support | Fachinformatiker 1st- und 2nd-Level-Support (m/w/d)

Job Summary

This role is for an IT Specialist focused on providing 1st and 2nd level support, ensuring smooth IT operations for various clients. Day-to-day tasks include receiving and analyzing IT incidents, troubleshooting and resolving errors, acting as a communication interface between users and other support teams, and installing, configuring, and administering hardware and software. The position also involves diligent maintenance and creation of IT documentation. This is an attractive opportunity for someone with a strong IT background, eager to apply their technical expertise in a dynamic environment, with a company that values employee engagement and offers continuous professional development.