IT Specialist 1st and 2nd Level Support | Fachinformatiker 1st- und 2nd-Level-Support (m/w/d)

FERCHAU GmbH Niederlassung Hannover

Hannover, Niedersachsen, Deutschland
Published Sep 26, 2025
Full-time
No information

Job Summary

This role is for an IT Specialist focused on providing 1st and 2nd level support, ensuring smooth IT operations for various clients. Day-to-day tasks include receiving and analyzing IT incidents, troubleshooting and resolving errors, acting as a communication interface between users and other support teams, and installing, configuring, and administering hardware and software. The position also involves diligent maintenance and creation of IT documentation. This is an attractive opportunity for someone with a strong IT background, eager to apply their technical expertise in a dynamic environment, with a company that values employee engagement and offers continuous professional development.

Required Skills

Education

Completed vocational training as an IT Specialist for System Integration or comparable qualification

Experience

  • • Initial professional experience in 1st and 2nd level support

Languages

German (Fluent)English (Basic)

Additional

  • Not specified