IT Support Specialist | IT-Support-Spezialist (m/w/d)

Job Summary

This role is for an experienced IT Support Specialist to join FERCHAU, focusing on elevating technology and contributing to future innovations. You will be responsible for the administration and support of IT systems, with a particular emphasis on ERP systems. Your day-to-day tasks will include providing first and second-level support, performing error analysis, and managing tickets. You'll also handle the installation, configuration, and maintenance of client and server systems within a Microsoft environment, ensuring system availability through robust backup and recovery processes. The position offers an opportunity to actively shape IT infrastructures, optimize existing solutions, and contribute to system upgrades, migrations, and performance optimizations, making it ideal for someone looking to apply their expertise in a dynamic setting.