Product Owner Customer Service Management | Product Owner (m/w/d) Customer Service Management

Job Summary

Join ROSSMANN's agile development team in Burgwedel, Germany, as a Product Owner focusing on Customer Service Management. In this role, you will be instrumental in defining and advancing software solutions for customer administration, communication, and loyalty. Working closely with an external team and internal IT, you'll translate stakeholder requirements into roadmaps and user stories, manage the product backlog, and ensure the continuous, data-driven evolution of customer service tools. This position is ideal for a proactive, customer-oriented professional with a strong understanding of agile methodologies and a passion for innovative customer solutions, contributing to a company with millions of active users.