Tool and Process Development Specialist | Referent Tool- und Prozessentwicklung (m/w/d)

KHS GmbH

Hamburg, Hamburg, Deutschland
Published Sep 26, 2025
Full-time
Permanent

Job Summary

This role is for a Tool and Process Development Specialist to join the "Processes & Systems" department within the Service Division of KHS, a leading manufacturer of filling and packaging systems. The successful candidate will be responsible for leading the introduction and further development of a new global Field Service Management system, while also maintaining and enhancing the existing international SAP C4C solution for Sales and Service. This involves analyzing and optimizing business processes in close collaboration with various departments, providing support and system maintenance, coordinating external service providers, and training a global Key User Team. This position offers the opportunity to drive significant system and process improvements within a global, world-class company.

Required Skills

Education

Degree in Business Informatics, Business Administration, or comparable qualification

Experience

  • Professional experience in project management, ideally with Field Service Management or Customer Relationship Management systems
  • Professional experience with SAP C4C or comparable CRM systems
  • Understanding of sales and service processes in mechanical engineering

Languages

German (Fluent)English (Fluent)

Additional

  • Not specified