Technical Support Specialist | Mitarbeiter Technischer Support (m/w/d)
DAMPSOFT GmbH
Job Summary
Join Dampsoft's innovative and family-oriented team as a Technical Support Specialist, providing crucial 1st level support for dental practice software. In this fully remote role, you'll be the primary contact for customers and system administrators, handling technical inquiries via phone, email, and chat. Your day-to-day will involve independently resolving technical issues, assisting with product-specific IT tasks like installations, and contributing to a specialized team that values problem-solving and customer satisfaction. The ideal candidate will have a background in IT, strong knowledge of Microsoft operating systems and networking, and excellent communication skills, making this an attractive opportunity for those seeking a dynamic and supportive work environment with flexible remote work options across Europe.
Required Skills
Education
Completed vocational training in IT, e.g., IT Specialist
Experience
- Experience in telephone customer support
- Professional experience in IT-related tasks
Languages
Additional
- Ability to work 100% remotely from Germany, or up to 183 days per year from other European countries.