IT System Administration and 2nd Level Support | IT-Systemadministration und 2nd Level Support (m/w/d)

Job Summary

This role involves providing essential IT support and guidance to employees within the Lörrach district administration. The successful candidate will be responsible for advising and assisting departments with hardware and software usage, actively contributing to digitalization efforts, and managing the ticket system from documentation and error analysis to problem resolution, including remote maintenance. They will also participate in current IT projects and software installations. Key requirements include a background in IT, strong knowledge of Microsoft Windows operating systems and Office products, and a service-oriented, communicative, and flexible approach. This position offers a stable, full-time, and permanent opportunity with flexible working arrangements, a structured onboarding process, and continuous professional development, making it an attractive role for a dedicated IT professional.