IT Support Specialist | IT Support (m/w/d)

Herrmann Personaldienste GmbH

Berlin, Berlin, Deutschland
Published Sep 25, 2025
Full-time
Permanent

Job Summary

This role is for an IT Support Specialist to join one of Europe's leading IT service providers, supporting end-users for BASE. The position involves managing end-user devices from inventory to setup, processing service requests via hotline and ticketing systems, and handling the delivery, cabling, and configuration of workstations. A key part of the job is classifying and resolving hardware and software issues, as well as meticulous documentation of all work steps and maintaining the knowledge database. This is a full-time, permanent position offering excellent career development opportunities within a large, innovative IT company known for its flat hierarchies and modern workplaces.

Required Skills

Education

Completed vocational training as an IT Specialist for System Integration, IT Systems Electronics Technician, or a comparable qualification.

Experience

  • Professional experience in hardware and software support
  • Experience in setting up workstations

Languages

German (Fluent)

Additional

  • Customer and service-oriented approach, team-player, resilient work ethic.