Digital Rollout and Onboarding Manager | Referent Digital Rollout and Onboarding (m/f/diverse)

Lufthansa Technik AG

Hamburg, Hamburg, Deutschland
Published Sep 25, 2025
Full-time
Permanent

Job Summary

This role is for a dynamic and experienced professional to manage the digital rollout of AVIATAR products to customer sites. The successful candidate will be responsible for enabling IT-technical connections, developing technical solutions for customers, and resolving customer-specific issues, both on-site and remotely. Key responsibilities also include supporting and leading Customer Success teams in developing tailored products, fostering a digital customer community, and implementing agile product development. The position requires advising airline customers on the usability and functionality of AVIATAR products, leveraging a strong background in IT, business informatics, and project management to drive digital transformation within the aviation industry.

Required Skills

Education

University or technical college degree in electrical engineering, communication technology, computer science, or business informatics

Experience

  • At least 2 years of experience in cloud-based IT product rollouts
  • Professional experience in team collaboration
  • Professional experience with airline and MRO IT systems (preferred)

Languages

English (Fluent)

Additional

  • High willingness to travel and work on-site