Customer Service and IT Support Specialist | Spezialist/in für den Bereich Kundenbetreuung / IT-Support (m/w/d)

Job Summary

Join SIDOUN International, an innovative software company in the construction industry, as a Customer Service and IT Support Specialist. In this full-time role, you'll be the first point of contact for users of SIDOUN KIAVA, the first AI-integrated AVA software. Your day-to-day will involve analyzing and resolving user problems, conducting customer training sessions and online webinars, and collaborating with your team and clients on project plans. We're looking for someone with excellent communication skills, a passion for helping people, and an enthusiastic approach to innovative software solutions. This is an exciting opportunity for young talents, newcomers, or career changers to grow their skills in a supportive, team-oriented environment with ample development opportunities and a focus on customer satisfaction.