IT Infrastructure Support Specialist | Mitarbeiter/-in (m/w/d) im Support IT-Infrastruktur

Job Summary

This role is for an IT Infrastructure Support Specialist based in Neuried-Altenheim, Germany, focusing on ensuring seamless IT operations for clients. The successful candidate will be the primary point of contact for customer inquiries and issues, resolving problems independently or coordinating solutions with the team or vendor support. Key responsibilities include remote system monitoring and on-site support, maintaining system stability, and providing excellent customer service. The position requires a background in IT or electrical engineering, foundational knowledge in networking, Windows operating systems, data backup, antivirus, terminal services, and virtualization. It offers an attractive work environment with significant autonomy and long-term career development opportunities.