IT Support Specialist | IT Support (m/w/d)

Herrmann Personaldienste GmbH

Berlin, Berlin, Deutschland
Published Sep 22, 2025
Full-time
Permanent

Job Summary

This role is for an IT Support Specialist to join one of Europe's leading IT service providers, supporting end-users for BASE. Day-to-day, you will manage end-user devices, including inventory, registration, issuance, and retrieval. You'll handle service requests via hotline and ticketing systems, classify incident reports, and troubleshoot hardware and software issues. Setting up workstations and transporting equipment are also part of the job. This position offers excellent working conditions, a 40-hour work week, strong chances for permanent employment with the client, and career development opportunities within a flat hierarchy. Ideal candidates will have a relevant IT qualification, experience in hardware and software support, and proficiency with Windows 10 and 11.

Required Skills

Education

Completed vocational training as an IT Specialist for System Integration, IT Systems Electronics Technician, or a comparable qualification

Experience

  • • Experience in performing hardware and software support

Languages

German (Fluent)

Additional

  • Not specified