IT Service Desk Specialist | IT Servicedesk (m/w/d)

Job Summary

This role is for an IT Service Desk Specialist who will be the first point of contact for users experiencing technical issues. Day-to-day responsibilities include providing user support for disruptions and problems, identifying and verifying errors, and resolving issues remotely. The specialist will also prioritize and classify requests using a ticketing system and maintain documentation in a knowledge database. This position is attractive due to the opportunity to work with a leading IT service provider in Germany, offering long-term perspectives, comprehensive support, and diverse professional and personal development opportunities. Candidates should have a background in IT system integration or electronics and strong experience in user support, particularly with Microsoft environments.