Onsite Support Technician | Onsite Support (m/w/d)

Herrmann Personaldienste GmbH

Potsdam, Brandenburg, Deutschland
Published Sep 22, 2025
Full-time
Permanent

Job Summary

This role involves providing essential onsite IT support for a leading IT service provider in Germany, covering the Potsdam area. The successful candidate will be responsible for the installation, maintenance, and troubleshooting of desktops, notebooks, printers, and other peripherals. Key duties include diagnosing and resolving hardware, software, and network issues, processing service requests via a ticketing system, and setting up and dismantling workstations. The role also requires user training and ensuring data and profile security. This position is ideal for a service-oriented IT professional with strong Active Directory skills, looking for a stable, full-time role with attractive benefits and opportunities for professional development within a large, reputable company.

Required Skills

Education

Completed vocational training as an IT Specialist for System Integration, IT Systems Electronics Technician, or comparable qualification.

Experience

  • Several years of professional experience in onsite support
  • Professional experience in troubleshooting

Languages

German (Fluent)

Additional

  • Valid driver's license (PKW Führerschein) and willingness to travel within the Potsdam area.